"I analyse, interpret and explain. Then I advocate action."

Improve, not Fix

by Kim Miller | November 14th, 2013

I coach senior managers and executives. Often I am asked if and how I “fix” them. The answer of course is that I do not, at least do not often, fix them. I improve them through the coaching process.

I am in the fortunate position of being able to work with talented and successful people. I do not regularly work with people who are early in their career. So my clients have already achieved much, and in many cases a great deal in their careers. They come to me to get better. To improve. To build on the strong business skills, activity and behaviour that got them where they are.

They want to continue the process of applying themselves to their work. They need to adapt; to new business challenges, to new people, and to new responsibilities. True success is the ability to keep it going. To improve as needed, not fix.

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When the Boss Says Good-bye

by Kim Miller | March 13th, 2013

I do outplacement for senior managers and executives. Outplacement is the euphemism often used for the process of assisting a terminated employee in a job search. I am usually paid by the former employer – my services forming part of a negotiated severance package.

This type of situation is full of both good news and bad news. The good news: opportunity, freedom, time. Most senior people embrace the positive and get on with finding a job in an orderly way.

The bad news: rejection, uncertainty, urgency. These things can slow down and even paralyze strong capable people. My job is to understand the pressure of these negative things and help overcome them. All the activity – networking, job search, interviewing – depends upon this.

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