"I analyse, interpret and explain. Then I advocate action."

It may be Apples and Oranges, but it’s still Fruit

by Kim Miller | May 1st, 2013

I often find myself challenged by a client who believes they are different. They believe that their particular situation is unique and calls for extraordinary action. Sometimes they are right, then we must get creative to solve the problem(s). Sometimes they are (half) right, but the differences are really not that great.

It is important for me and the work I do to identify when the differences in a situation are important and when they are not. Most problems in running a business have occurred to other businesses and perhaps to the same organization in the past. This then calls for reviewing proven solutions for application. The key is assessing the situation carefully, and deciding whether the situation warrants extraordinary effort. Experience counts here, combined with a healthy dose of solid judgment.

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Decision Making: Know Thy Boat; Know Thyself

by Kim Miller | February 28th, 2013

I am a boater. And like many boaters, I have owned several boats over the years; every one bigger, nicer and more expensive than the previous one.

When will it stop? I think now.

Why? Because the current boat was acquired only after a detailed specification, analysis and decision process was completed. A list of ten “must have” boat features was developed and each potential acquisition was evaluated against this list. The boat therefore was selected objectively and with less emotion. There was some subjectivity – one of the specifications was: “nice lines” – but most of the process was quite straightforward.

This decision process is one that I have used many times with my clients. When faced with with complex decisions in life and in business, it pays to invest time and effort in a comprehensive decision process.

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